Live Aquaria Process
I got the latest email notification yesterday that they had Indo - octopus in. I had already ordered (couple weeks ago) and they were unable to, or had none to ship.
So, I get this latest notification, which prompted me to call them as I was told my order was on "back order".
Here's my record
- You get the notification that they have octopus ready to ship
- You place your order
- They send you an "order conformation", but do not ship as there are ? # of people ahead of me on the back order list.
- I will stay on the back order list for 2 weeks and if the order is not satisfied by then, they cancel the order, then the process starts over again.
I'm not slamming Live Aquaria, in fact I believe them to be an exceptional vendor. They were able to extend my back order until the 1st of Sept. If they do not ship me one by then, I have to reorder via email notification - if I can get on it very fast, then apparently, if the ones they receive go to folks on back order list, I get put back on the Back order list for another 2 weeks.
It's really not a direct "First-come-first-served" process, and that aspect can be somewhat frustrating, esp. if the 1 day out of 20 that I neglect to check email is the day they send notification.
Good news is - The operator I spoke to told me I have a $60 credit from 2008. I'll take it!