- Joined
- Feb 14, 2006
- Messages
- 78
To keep the story short:
-6/27 -ordered $70 worth of fiddler crabs
-spoke with Ken on the phone and they were to ship
O/N on 6/30 or 7/1
-7/3 -still had not received crabs so I called and spoke with
Ken. He said he tried to send them Wed 7/2 but the
post office would not guarantee O/N delivery and he
wanted to wait until the following week because
of 7/4 holiday
-7/10 -after numerous email and phone attempts to contact
Ken I filed a claim with paypal
-7/14 -After escalting the claim with paypal, Ken sent an
email stating "Will do, Bryan. Sorry we let you
down." in response to me asking for a refund
-refund never sent!!!
-7/25 -paypal informed me he still had not contacted them
and his paypal account is closed until he refunds my
money
So, as of today I am out $70 and had to reorder from another company. Hopefully I will get my fiddler this time and soon!!!
-6/27 -ordered $70 worth of fiddler crabs
-spoke with Ken on the phone and they were to ship
O/N on 6/30 or 7/1
-7/3 -still had not received crabs so I called and spoke with
Ken. He said he tried to send them Wed 7/2 but the
post office would not guarantee O/N delivery and he
wanted to wait until the following week because
of 7/4 holiday
-7/10 -after numerous email and phone attempts to contact
Ken I filed a claim with paypal
-7/14 -After escalting the claim with paypal, Ken sent an
email stating "Will do, Bryan. Sorry we let you
down." in response to me asking for a refund
-refund never sent!!!
-7/25 -paypal informed me he still had not contacted them
and his paypal account is closed until he refunds my
money
So, as of today I am out $70 and had to reorder from another company. Hopefully I will get my fiddler this time and soon!!!