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lockburn

O. bimaculoides
Registered
Joined
Feb 20, 2005
Messages
70
#21
Anyone hear from Octopets?

They should be shipping soon! I wanted to revise my order (add some feed), but I haven't gotten a response to my email for over a week...
 

DHyslop

Architeuthis
Supporter
Joined
Dec 22, 2004
Messages
1,713
#22
Jim seems pretty notorious about not answering email. As frustrating as it can be, I get the impression that he's as busy as a one-armed wallpaper-hanger over there.

I've been crossing my fingers for a shipment this week, but Friday is coming up pretty fast!

Dan
 

Nancy

Titanites
Staff member
Moderator
Joined
Nov 20, 2002
Messages
5,676
Location
Dallas Texas
#23
Octopets is only Jim and one assistant, perhaps part time. They raise more than octos and cuttlefish, too, so Jim is very busy taking care of all the tanks as well as selling and shipping. That's why he's difficult to find and there are delays with the emails.

Nancy
 

DHyslop

Architeuthis
Supporter
Joined
Dec 22, 2004
Messages
1,713
#24
Nancy, congratulations on post number 2000!


I can't imagine how Jim gets everything done--even with an assistant-- especially now that he's raising seahorses! I wonder if he does a lot of wholesale with his macroalgaes and his abalones: I wouldn't think he'd ever break even with just the octos. Because of this I try not to let the email difficulties bother me as much as they would from a larger mail-order house.

Dan
 

Nancy

Titanites
Staff member
Moderator
Joined
Nov 20, 2002
Messages
5,676
Location
Dallas Texas
#25
Thanks, I didn't even notice that I was reaching a milestone! :smile:

One of our members who visited Octopets some months ago reported that Jim was raising mussels (and something else, I forget exactly what) for the restaurant trade. That probably brings in more than little bimacs.

Nancy
 

oscar

Vampyroteuthis
Registered
Joined
Apr 18, 2004
Messages
383
#26
yeah- the cost of feed must be quite high anyway and then the care taken means lots of time!!! hard work! but im sure he loves it lol - ive always thought the octos seemed quite cheap! i mean some places sell for 16 dollars (probably wild caught of course!!!)
 

joefish84

Sepia elegans
Registered
Joined
Feb 24, 2005
Messages
895
#27
anyone know why he doesnt like to answer the phone ive been trying to get a hold of him for about a week now and still havent and im starting to develop a twitch from anxiety about the octo and just a little info on the progress of the shipping would be nice and help calm my nerves anyway some one help me get over this please!!!!!!!!!!!!!
 

oscar

Vampyroteuthis
Registered
Joined
Apr 18, 2004
Messages
383
#28
i dont think he would have time to give all the customers progress reports on the shipping- just be patient cos it will be worth it bigtime!!!

sometimes these people are so busy they dont have time to answer the phone...hey at home i dive for tyhe phone when it rings...lol i guess im glad im not THAT busy though!!!

hang in there
 

Mizu

Vampyroteuthis
Registered
Joined
Jul 27, 2004
Messages
268
#29
we talked to him yesterday and from what he said if you didnt get one yesterday dont excpect one for 6 more weeks. 200 of them headed for the ocean. so i gueese we are gonna have to wait some more. from what dan said when your octo is shipped out you will get an email and then it will arrive the next day.
 

cthulhu77

TONMO Supporter
Supporter
Joined
Mar 15, 2003
Messages
6,642
#30
Yeah, don't expect the same sort of "customer service" that you would get from a department store...this is a small, quirky business and has problems coming from all directions...it takes a lot of hours in the day to try to manage a startup like Octopets, and they are doing as much as they can to make everyone (including the octos!) as happy as possible...with such an esoteric item, sometimes you just have to wait....
But hey, remember the days (uh, two years ago?) when they weren't available AT ALL ???
greg
 

Nancy

Titanites
Staff member
Moderator
Joined
Nov 20, 2002
Messages
5,676
Location
Dallas Texas
#31
Yes, he could hire someone to answer the phone, but then your octos would cost a lot more!

For those of you who are waiting for your little bimacs and will be delayed 6 weeks, please take this time to build up your amphipods. You can transfer them from other tanks - I have a Fluval on my smaller tank and I always find amphipods in it, which I save for my larger tank.

If you're a beginner, you can practice on the water changes and testing - so this delay won't be all bad.

But, sorry for your disappointment :sad:

Nancy
 

Melissa

Larger Pacific Striped Octopus
Supporter
Joined
Apr 3, 2003
Messages
1,137
#32
Mizu said:
we talked to him yesterday and from what he said if you didnt get one yesterday dont excpect one for 6 more weeks. 200 of them headed for the ocean.
I'm sorry for Octopets and sorry for those of you waiting for octos, but I am just tickled by the image of a mass octo breakout!

It's not possible to add 200 octo emoticons....

Melissa
 

chrono_war01

Colossal Squid
Supporter
Joined
Oct 7, 2004
Messages
2,580
#35
200 is a HUGE number for me....I mean...WOW! I wonder how many will actually survive...
 

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